---
title: "BrandInAIAnswers subprocessors and what they do"
canonical: https://brandinaianswers.com/subprocessors
last_modified: 2026-10-27
publisher: Surge Software Solutions Private Limited
---

# BrandInAIAnswers subprocessors and what they do

> The outside services BrandInAIAnswers uses (Cloudflare, Anthropic, Google sign-in, Resend, Telegram), what data each gets and where.

Last updated 27 October 2026 · BrandInAIAnswers by Surge Software

The outside services BrandInAIAnswers uses to run the service. The app and its database run on Surge Software's own server in Bengaluru, India (see [security](https://brandinaianswers.com/security)).

| Provider | Purpose | Data | Location |

| --- | --- | --- | --- |

| Cloudflare, Inc. | Network: DNS, HTTPS and the tunnel that carries all traffic to our server | All requests to the site and app, in transit | Global network (US company) |

| Anthropic, PBC | The Claude answer engine you track, and a fallback for writing fixes when our own AI server fails | Tracked prompts; for fixes, the prompt and context about your brand, competitors and cited sources | United States |

| Google LLC | "Continue with Google" sign-in, only if you choose it | Your name and email address from Google | Global (US company) |

| Resend | Sending account emails, alerts, receipts and opted-in weekly reports | Your email address and the email content | United States |

| Telegram | Passing your message to our team when you choose "Talk to a person" in the site assistant | The assistant conversation and the contact details you type | Global |

## Run by Surge, not a subprocessor

**Surge AI server (Qwen)**: our own AI model on our own hardware, used for analysis, fix writing, the site assistant and the Surge AI engines. **SearXNG**: a search service we host ourselves for the Surge AI + web search engine; it sends search queries (no account details) to public search engines (DuckDuckGo, Bing, Brave, Mojeek and Wikipedia), and the engine reads the top result pages.

## Payment provider

Will be listed here before paid plans open.

## Engines coming soon

ChatGPT, Perplexity, Gemini and the other engines marked coming soon are not connected, so they receive no data. Each provider will be added here before it is switched on.

## Changes

Business customers who have our [Data Processing Addendum](https://brandinaianswers.com/dpa) get an email 14 days before a new subprocessor is added. Questions: [corp@surgesoftware.co.in](mailto:corp@surgesoftware.co.in).